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How We Handle Your Privacy at stonebet88

When you open an account with us, your personal information—from your identity to your deposit history—is protected under strict data handling practices.

Account identity verified oncePayment data encrypted end-to-endNo data sharing with third partiesWithdrawal verification on fileYour request, your control

Explore the Lobby Read FAQ

What Personal Data We Collect and Why

stonebet88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

stonebet88 collects your name, email, phone number, and banking details when you register and fund your account. We use this information to confirm your identity, process deposits and withdrawals, comply with payment regulations, and contact you about account activity or service updates. Your data is stored

1
on secure servers with access limited to our compliance and support teams. We do not sell or share your information with external marketing companies. Where local law permits, we retain your account data for the duration of your membership and six months after closure. For questions
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about what we hold on file, contact our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Your Privacy

Team online

Live Chat

Open our live chat from the account menu during lobby hours. Indonesian language support available. Response time under 5 minutes for privacy inquiries.

Email Support

Send a privacy question to our compliance inbox. Include your account username and the specific data you want to review or request changes to.

Account Settings

Update your email, phone number, or banking details directly in your account profile. Changes take effect immediately for future deposits and withdrawals.

DATA SECURITY

How We Protect Your Privacy Every Day

Encrypted Deposits

DANA, OVO, GoPay and QRIS transactions are encrypted from your device to our payment processor. We never store your full card or wallet details on our servers.

Account Verification

Your identity is confirmed once during registration using your email and phone number. We use this single verification for all future login sessions and withdrawal approvals.

Withdrawal Review

Every withdrawal request is matched against your deposit history and account activity. This prevents fraud and confirms you're the account holder before funds leave.

Cookie & Tracking Clarity

We use session cookies to keep you logged in and functional cookies to remember your game settings. No third-party tracking or behavioral profiling cookies are deployed.

Data Retention Policy

Account records are kept while your membership is active, then archived for six months per local law requirements. Older data is deleted in accordance with regional data protection standards.

Your Access Rights

You can request a full copy of your account data, including deposit records, game history and contact logs. Submit requests via live chat or email; we deliver within seven business days.

Your Privacy Questions Answered

When you close your account, your profile becomes inactive immediately. Your payment and account history is retained for six months to comply with financial regulations, then securely deleted. You can request early deletion of non-critical data by contacting support.

Yes. Log in, go to Account Settings, and select 'View My Data'. You'll see your registration details, deposit records, and login history. For a complete data export, email our support team with your account username and we'll send it within seven business days.

No. We store only a reference ID for your payment method, not the account numbers or credentials. This lets you deposit again without re-entering your details, but we never retain your actual banking information after the transaction completes.

Only our compliance team and support staff with verified login credentials can view your data. They access it only to process withdrawals, verify your identity, or respond to your support request. No one outside stonebet88 sees your personal details.

We share only anonymised gameplay data with our partners—game studio names and how many spins you played, for example—never your name, email, or banking details. Your identity stays private between you and stonebet88.

Update your email or phone number directly in Account Settings. For bank details linked to deposits, contact live chat or email support. Changes usually take effect within one business day for your next transaction.

Contact our support team immediately via live chat or email. We'll review your login history, verify your recent deposits and withdrawals, and reset your password if needed. Players in Surabaya and beyond can reach us 24/7 to report security concerns.

How We Handle Your Privacy at stonebet88

How to Contact Us About Your Privacy

Live Chat

Email Support

Account Settings

How We Protect Your Privacy Every Day

Encrypted Deposits

Account Verification

Withdrawal Review

Cookie & Tracking Clarity

Data Retention Policy

Your Access Rights

Your Privacy Questions Answered

01 What happens to my data if I close my account?

02 Can I see what personal information stonebet88 holds about me?

03 Are my DANA, OVO, GoPay and QRIS details stored after I withdraw?

04 Who can access my account information inside stonebet88?

05 Do you share my data with game studios or sportsbook providers?

06 How do I request changes to my personal details?

07 What happens if I notice unauthorised activity on my account?

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